Holiday in Egypt's Red Sea! Book great value deals with Tropicana Hotels & Resorts
Holiday in Egypt's Red Sea! Book great value deals with Tropicana Hotels & Resorts
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Frequently Asked QuestionsGeneral
Children
DiningSight seeingClimateBusiness
GeneralWhere can I send comments regarding a past stay at any of the Tropicana Hotels?Please send comments via our Contact Form.What time can I check in and when do I have to check out by?You can check in after 1400 and check out is by 12 noon except for the New Tiran Hotel which has check in time after 1500.Can I check in early and/or check out late?If you want to arrive early in the morning and access your room, we advise you to book the night prior to arrival. Late check out requests are at the discretion of the hotel and are subject to an extra charge.Are safety deposit boxes available?All hotel rooms have safety deposit boxes except the Rosetta and New Tiran, which have safety deposit boxes at Reception.Where are the hotels located and how much would a taxi cost from the airport?The following list gives you an idea of the distance from the airport and cost of a taxi - please bear in mind that these costs are approximate.
How far are the hotels from Naama Bay's shops and nightlife?The following list gives you an approximate idea:
Guests at all Tropicana hotels can use the Black House disco at the Rosetta Hotel, with shuttle bus, free of charge. How far are the hotels from the nearest beach?
Can I book the same room as last year?Many of our clients have enjoyed their stay with us so much that they request the same room each time. We will always try our best to meet these requests but please understand that we can't always deliver as it depends on check out dates.Can you organise special events to mark a special occasion?At the Tropicana hotels we like to help you celebrate your special occasions. Just let us know at the time of booking your holiday and we will do our best to make your stay that little bit extra special.Why is my credit card needed to make a reservation?Your credit card details are required to hold the reservation at the time of booking. However, it is only used as a guarantee and will not be charged until you check out.ChildrenIs there a baby sitting service and what is the charge?Where baby sitting facilities are available in a hotel, Guest Relations will happily arrange this (subject to availability) free of charge.To check which hotels offer this service, please email hossam@tropicanahotels.com. Are there children's swimming pools and play facilities?Each hotel has a variety of facilities; please check each hotel for relevant information.Children under 12 stay FREEWhen you book at any Tropicana hotel children stay free or for half price, depending on their age:
For more information or to book a room to include children, email hossam@tropicanahotels.com. DiningWhat is the correct dress code for the a la carte restaurants?Casual dress is acceptable in all the restaurants, but not swim wear.Can I book excursions or trips from the hotels?Yes, these can be booked at Reception.ClimateWhat are water and air temperatures like?For seasonal weather averages please click here.Water temperature: 20°C (68°F) in February to 27°C (81°F) from July to October. BusinessIs there Internet access in the rooms or in designated areas of the hotels?The Grand Azure has wireless Internet. All other hotels have Internet cafes.Are there conference facilities at the hotels?The Grand Azure and Grand Oasis Hotels have conference and meeting rooms. Capacities are 250 Grand Azure and 120 Grand Oasis. The following facilities can be arranged although there may be an extra charge (please contact us for further details):
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Tropicana Hotels & Resorts: | Grand Azure Resort | Grand Oasis Resort | Rosetta Hotel | New Tiran Hotel | | New Tower Hotel | Tivoli Hotel | Azure Club Hotel | Jasmine Club Hotel | Sea Beach Hotel | |
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